The GB/T 39604-2020 standard is a newly established social accountability management system standard, based on the high-level structure of general management system standards by the International Organization for Standardization (ISO). It is a "requirements" standard and represents China's first certifiable social accountability management system standard.

According to GB/T 36000, the core subjects of social accountability for any organization include organizational governance, human rights,labor practices, the environment, consumer issues, fair operating practices, and community involvement and development. Consequently,legal and regulatory requirements related to anorganization’s social accountability encompass relevant laws and regulations in these seven areas.Other management systems related to the socialaccountability management system include thosetargeting one or more of these subjects or their topics, such as quality management systems,environmental management systems, occupationalhealth and safety management systems, food safety systems, anti-corruption management systems, compliance management systems, intellectual property management systems, and information security management systems. As the economy and society evolve, these related management systems will continue to develop and change, and new management systems may emerage.

Certification Management Approach

The social accountability management system

approach adopted by the GB/T 39604:2020

standard is based on the "Plan-Do-Check-Act(PDCA)" concept.

Benefits of Certification

Establishes credibility

Enhances international competitiveness

Improves human resource management effectiveness

Motivates employees

Increases customer loyalty

Enhances corporate governance performance

 Protects enterprise brand image

Improves legal compliance awareness

Optimizes supply chain management

Serves as a good practice for China’s first social accountability standard certification

Helps enterprises evaluate their social accountability performance

Core Subjects of the Social Accountability Management System

Organizational Governance

Human Rights

Labor Practices

Consumer Issues

Environment

Fair Operating Practices

Community Involvement and Development

Seven Elements of the Social Accountability Management System

Certificate Validity

The certificate is valid for three years, with annual supervision audits.